Your Questions About Internet Business Phone Service
Daniel asks…
How can I add my phone number to the phone book?
I have a business phone and fax number registered in the Seattle area. It is not registered as an unlisted number. But every time a phone book comes out, my number(s) never show up. Is there a way to have Dex or Yellow Book add my number? I don’t want in advertisement or anything. Just a listing like everyone else. I feel that I am losing customers this way.
Jere answers:
It might have to with who you use for phone service. I suggest you get a small ad in the yellow pages. You design it once and can renew forever. Plus people will be able to find you on the Internet yellowpages aswell.
Mark asks…
How should I get 1800# which works in overseas? is it possible to get 1800# on any mobile phone?
I’m in export / import business having office overseas. Most of the time I want to receive direct calls from my customers to whom I can give immediate response as such Is there anyway I can get 1800# USA phone # whose ring directly goes to other overseas country? Like most of Indian Call Centre at Banglor India are using this facility? I want to get an economical 1800 # land line or mobile # so that anytime my customers / client may keep in direct touch with me for some significant issues.
Which mobil / land line phone service provider gives the most economical rates for international calls to INDIA, BANGLADEH, PAKISTAN, does anyone has some info about a New York based company called 9278 communication apparently i’ve heard they’re good in providing international calling cards / international calling plans. Anyway thanks for your search? Also can any one help me about ROUTING, OR VOIP (internet based interational calling plans i.e. NET2PHONE? how this plann work? sound & quality wise
Jere answers:
At&t has a 800 number plan. I have heard it works for overseas customers too. But you could check it out at www.at&tplans.com
Donna asks…
Why are contract commitments so common in the cell phone industry?
The major wireless providers have always been really attached to requiring contracts for non-prepaid services. This is in contract to other telecommunications industries such as landline phone service, internet, and television services where strict contract requirements are not nearly as prevalent. Why is this?
Jere answers:
So they can ensure a customer for the time agreed to, and they create consequences for stopping the contract. Even homeowners/property managers will do that with leases. It’s for business security I suppose. Like, If AT&T had a bunch of towers in a certain area down, month to month individuals would be more likely to bail and find a carrier that has better service, that contracted customers, who will likely wait the problem out.
Maria asks…
What is the best phone service option for a small business?
We are a small business at this present time, but will expand. We want to have call forwarding, music on hold, and just basically be able to not miss a call even if two lines are being used.
Jere answers:
Currently, the best way to do that is to use a VoIP phone service like packet8 or Phonepower. But, you need a decent internet connection for that, and you need to make sure you hook the phones into the router ahead of the computers, so that they get access to the bandwidth they need first.
If you don’t have access to high speed internet service, then you are going to want to buy into a service like eVoice, that lets you manage your office through virtual numbers. They are currently offering a free 6 month trial.
I currently run my office with multiple MagicJack accounts that have tollf ree numbers ringing to them. It’s dirt cheap, and the service is great.
John asks…
How do I connect my cigular internet to my notebook?
I have cingual phone service and I’d like to connect the internet service to my note book , I know that there is a connection card a GT max but it won’t fit into my labtop. Is there another card. or can I conect with a wifi or a bluetooth device.
Jere answers:
Cingular has at least 3 different types of cellular modem cards:
http://business.cingular.com/businesscenter/solutions/wireless-laptop/modem-cards.jsp
I think two of them are regular PCMCIA cards (for somewhat older laptops) and the last is the new PCI-Express type. (I think it’s called an ExpressCard.)
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