Your Questions About Doing Business Online

Lizzie asks…
Where do I go to read and share reviews about companies doing business online?
I have had a very bad experience with a catalog company and feel the need to share it. I’d also like to read about other peoples experiences with companies doing business online. i’ve been to Epinion.com but can’t find a review there… only more online shopping. So where do you go to hear and be heard from?
The BBB is just a place to complain. If a company isn’t a member of the BBB there’s nothing they can do other than relay the complaint. The site you sent me to seems more for businesses than consumers. I want know know if there is a consumer forum for sharing information, reviews and/or ratings of companies doing business online.

Jere answers:
Go to the Better Business Bureau’s site at bbbonline.org. Also, check this site out for more info on business online:
http://www.onlinecommercepro.com/ecommerce_fulfillment.shtml

Chris asks…
What course can I take during my 4 month holiday to equip me with skills of trading and doing business online?
There is alot of business which goes on online. I have a 4 month holiday. I wonder if I can take a course that will equip me with skills to trade and do business online. Internet will soon become big business in my country after 2 undersea fiber optic cables are complete. I want to be competitive in all that business. What sort of course should I take for those 4 months?

Jere answers:
You can do a Google Certification course in AdWords, or you can do a Search Engine Optimization course from any of the online universities.

Sandra asks…
How long will it take for the vast majority of people to be completely comfortable doing business online? 5,?
How long will it take for the vast majority of people to be completely comfortable doing business online? 5, 10, 15, 20 years? What do you think? What will it take to get everyone to that point?

Jere answers:
I already am. What does this have to do with politics?

Jenny asks…
What is appropriate “netiquitte”(net etiquitte) for doing business online?
it’s part of my entrprenaurship homework and i can’t seem to find any examples on the internet/

Jere answers:
I think maybe you are focusing too hard on the words in the question. The appropriate netiquette for doing business online is exactly the same as doing business face to face.
The only difference is in regards to email and other communications in which you can find all kinds of responses from a yahoo search.
If your selling an item in a store you place your items in such ways as to drive desire and supply need. You are cheerful and friendly at the checkout counter and you help your customers as much as possible to make a choice.
If your selling an item on a website you place your items in such ways as to drive desire and supply need. You are cheerful and friendly at the checkout page and you help your customers as much as possible to make a choice.
See? No real difference. Its when it comes to the email and other internet specific things that netiquette is relied on. You can find that stuff pretty easy:
http://www.albion.com/netiquette/
http://www.emilypost.com/business/netiquette.htm
good luck
( _ /)
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Nancy asks…
how to secure your home computer if you’re doing your business online?
what are the “things” needed to secure it?is it possible for anyone to hack the computer?how do i protect it from viruses etc.? is anti-virus softwares enough?

Jere answers:
I will add to the excellent advice given by “gruntmaster9000”
1. Your business computer should be dedicated to your business financial needs and used for no other purpose. You don’t use it with Google or Yahoo or any other search engine. You don’t use it for news and information. This business computer is strictly for financial things, your bank accounts and websites where you upload data (such are articles and reports).
If you need to use Google or Yahoo or other search engines, or need to check non-business email, or need to read news reports, etc., use a separate computer. That way any criminal websites that you might accidentally visit cannot compromise your business computer. Criminals have been installing hack attacks in advertising that goes to legitimate websites, and you want to keep that trouble off your business computer.
2. Do not use WiFi wireless – Connect your business computer to your router with wire – Ethernet cable. Where there are no walls the WiFi signal travels a long ways, and can easily travel 50 feet outdoors – people could park at your street curb and “sniff” your WiFi signals and collect data to enable them to steal your financial information or hack into your business computer.
3. If possible, set up the router so the business computer has its own connection to the Internet and is isolated from any other computers connected to the router. Most inexpensive home routers do not have this ability. I have read that one Apple router and one Linksys router do this, they call it a “guest” connection.
4. Take notes – lots of notes – about how you have set up your computer system. Update the notes as needed when things change. Hardware can fail, and you will need to be able to set up another computer system quickly if that should happen. Extensive notes make a impossible task merely tedious.
5. Make backups. There are many ways to do backups, long articles have been written in the computer and software magazines about various software and hardware methods, and when they find something does not work well, they report that, which helps you avoid those products.
That’s all I have room to write. Good luck !
Thursday, April 8, 2010 at 10:35 am CDT
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